ViTel Health

Clean, Test and Repackage RPM Devices as an RMA Inventory Associate

Updated on

Use disposable rubber gloves

1. Test Devices

  1. Inspect for damage and document the condition
  2. Turn Device on and off
  3. Remove Batteries and test with Battery Tester, replace batteries if necessary
  4. Configure device and take a measurement to upload to the demo patient account

2. Configure and Upload a Measurement

  1. Set Gateway ID and Add Devices to Inventory Patient Account
  2. Take Measurement and confirm the data has been uploaded.
  3. Troubleshoot if there is a malfunction.

3. Clean Devices

  1. Wipe down the device with a medical disinfectant wipes e.g. Calvi Wipes and Dry it with a paper towel.

4. Repackage Devices

  1. Dust off the original device box.
  2. Place the device into the box including any instruction sheets.

5. Update Documentation

  1. Update the RMA Tracker Checklist
  2. Add any additional notes

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