Login to CRM - https://accounts.zoho.com/signin?servicename=ZohoCRM&context=&serviceurl=https%3A%2F%2Fcrm.zoho.com%2Fcrm%2Forg878559885%2Ftab%2FCustomModule2%2Fcustom-view%2F6616395000001324309%2Flist

Go to Settings - https://crm.zoho.com/crm/org878559885/settings/index

Go to Channel and click EMAIL - https://crm.zoho.com/crm/org878559885/settings/email-configuration/email-compose-settings

Choose your Vitelhealth Gmail account

Configure email - https://crm.zoho.com/crm/org878559885/settings/email-configuration/email-settings

Make sure you put all the information correctly and change the email sharing Settings to Public then Update.