Log in to your Tenovi account.
Go to Devices
- Enter Pt Name or Gateway ID
- Select ALL
Find patient's device(s) you wish to relink
Click to edit Gateway ID
(It may have "N/A" or an old Gateway ID)
Insert/edit Gateway ID in both "Gateway ID" and "Confirm Gateway ID"
Click Edit Device
Do that for each device you wish to relink/reconnect with that Gateway ID.
Test by having patient take a reading.
Tip: First power-cycle gateway then have them take a reading on their device(s)
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