Login to the dashboard
Go to patient you want to send SMS to
Open Chart
Click SMS
Type your message to patient
Click Send
Message will be sent to patient
Send a SMS to a patient through the Dashboard as a Health Coach
Updated on
Manual for HealthCare Coaches
VH Dashboard 5
Tenovi Devices 9
- Refill Test Strips & Lancets for Tenovi Glucometer
- Order Batteries for RPM Devices
- Order Batteries for RPM Devices when Unavailable on Tenovi Website
- How to Login to Tenovi
- Order Refills or Replacements Supplies for RPM Devices
- Relink/Reconnect Devices to a Patient on Tenovi as a Health Coach
- Order Additional Devices for a patient in Tenovi
- Confirm a Patient's Readings Timestamp and/or Created Date & Time via Tenovi as a Health Coach
- Connect Gateway ID to devices on the Dashboard
Processes for Health Coaches 2
Ring Central 6
- Forward calls to another VH employee for a period of time on Ring Central
- Forward calls to HealthCare Coach starting today on Ring Central
- Stop Forwarding calls on Ring Central
- Forward calls to HealthCare Coach for a period of time on Ring Central
- Forward calls to Temporary voicemail while Out of Office
- Set Up Auto Reply Text Messages on Ring Central when off work for 2 or more days as a Health Coach
Uncategorized Articles 12
- Return RPM Equipment as a Health Coach
- Return New/Unopened RPM Equipment to Tenovi as a Health Coach
- Return Opened/Used RPM Equipment as a Health Coach
- Locate Documents, Sheets, Google Drive, FAQ, etc for Health Coaches
- Return Unopened RPM Equipment as a Health Coach
- Login to Demo/Staging VH Dashboard as a Health Coach
- Download Monthly RPM Reports from the Dashboard
- Download Monthly CCM Reports from the Dashboard
- Upload RPM/CCM Reports on Practice Fusion
- Place RPM Equipment as Lost a Health Coach
- Create an Automated Out of Office Reply Email
- Forward Email to another VH employee
Health Coach Training 11
- Create/Copy My Work Activity Log (Time card) Sheet
- Login to VH Dashboard as a Health Coach
- Tenovi Video Links
- Login to Tenovi
- ViTel Health Video Links
- Create Signature in ViTel Health Email as a Health Coach
- Record a Voicemail Greeting on Ring Central
- Send a test SMS to Annabelle via Dashboard
- Locate my RC JWT as a Health Coach
- Sign Employee Handbook as a Health Coach
- Add or Edit Working Hours on Google Calendar as a Health Coach
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