ViTel Health

Forward calls to Temporary voicemail while Out of Office

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  1. Login to Ring Central
  2. Click on your profile Icon
  3. Click Call Incoming call rules

4. Click to turn on "Forward all calls"

5. Click on right arrow

6. Click on them to change it to Sent to Voicemail

7. Click on Custom or Right Arrow

8. Click on Red Circle

9.  Click read button to start and stop recording.

Samples of recording below:

  • Sample 1 to another VH Employee:
    Hi, you have reached the voicemail for FIRST NAME with ViTel Health, I am current out of the office from ____ to ____ and will be back on ____. Please either leave a message and I will get back to you when I am back in the office or please contact ____ at _____. Thank you and I hope you have a great day.
  • Sample 2 to ViTel Health Team Line:
    Hi, you have reached the voicemail for FIRST NAME with ViTel Health, I am current out of the office from ____ to ____ and will be back on ____. Please either leave a message and I will get back to you when I am back in the office or please contact the ViTel Health Team at 800-839-6207. Thank you and I hope you have a great day.

10. Press play to listen to recording

11. Click Upload if recording is ready (go back to Step 8 if would like to re-record)

12. Click Done

Click Add Schedule

Set ALL day

Set the Start date and End date

Then click Set

Click Save

It will show "Settings saved successfully" and show you the dates and times when the calls will be forwarding.

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